Valerie Marsden
Senior Reservations Consultant

Valerie helps to prepare rate cards for special events and to negotiate the best rates with hotels. She has great geographical knowledge, is extremely customer focused and has broad experience of dealing with inbound calls relating to business hotel reservations. All our staff at PHR deliver the same exceptional customer service to our customers that you expect from your hotel experience.

Outside work Valerie is known as a Scrummie, a new term for a Rugby wife or girlfriend and her main hobby is being a social butterfly. Valerie is a bit of a murder mystery fan; Agatha Christie etc. She also enjoys any music she can sing and dance to, though for that reason, we tend not to play any in the office - just in case.

Best hotel? Treasure Island, Las Vegas.

we love what we do
and so do our clients

} "The service is good and efficient - mostly staff know and recommend hotels. The last transaction with PHR was super smooth and I must praise Valerie for her efficiency and helfulness - a pleasure to deal with and talk to."

-Susan, Manufacturing Industry Client
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