Covid-19 Travel Update 23rd June 2020

Covid-19 Travel Update


23 June 2020

Please be aware that the information provided below is for guidance around how services may operate, and may vary by service provider, and may also be subject to further government guidance as it is updated. Due to the current exceptional circumstances, the operation and provision of services can change.


LATEST: From 04 July 2020 In England 2m distance rule reduced to 1m+ where it is not possible to stay 1 metre apart, while hotels can re-open along with restaurants but conference venues remain closed.
LATEST: From 15 June 2020 face coverings will be mandatory on all UK public transport.
LATEST: From 11 June 2020 government advice updated for air travel, including the wearing of face coverings, and minimising both luggage taken and face to face contact.
LATEST: From 08 June 2020 most travellers entering the UK from outside of the Common Travel Area (UK, Channel Islands, Isle of Man and Republic of Ireland) will require 14 day self-isolation.



OVERALL GUIDANCE:
  • Do not travel if you have experienced coronavirus symptoms (link to NHS symptoms page) in the last 7 days, are self-isolating due to symptoms, have been sharing a household with someone who has had symptoms in the last 14 days, or been told to self-isolate.
  • INBOUND TRAVEL TO THE UK outside of Common Travel Area: 48hrs of travel prior to arrival, most travellers (link to government exempt travellers list) must complete an online assessment (link to online form), present the completed form on arrival at the UK border, and will need to self-isolate for 14 days.
  • OUTBOUND TRAVEL FROM THE UK: the Foreign and Commonwealth Office (FCO) continues to advise British nationals against all but essential travel, especially as countries (link to FCO countries guidance) may restrict travel without notice.
ACCOMMODATION GUIDANCE:
  • OVERVIEW: For Key and essential workers, with a common requirement being to provide an employer’s personal letter of authority in advance and ID to prove identity on arrival. From 04 July all travellers can stay away from home in England, while properties need to be COVID Secure.
  • CAPACITY: Up to 15% of UK properties are currently open, with further properties expected to open throughout July, August and September.
  • CATERING: Most properties offer very limited breakfast and dinner services, with some offering collection only, while other may provide table service or ask for food to be pre-ordered.
  • CHECK IN AND CHECK OUT: Hoteliers are being led by government guidelines as these evolve, such that many are endeavouring to limit touch, and may also enquire about a traveller’s health.
  • CLEANING: Advanced cleaning procedures are being adopted in all areas. Guest rooms will not be cleaned during a guest’s stay, with towels and linen being on a request only basis.
  • OCCUPANCY: Some properties are restricting occupancy to only allow the sharing of a room for guests from the same household.
  • OTHER ON-SITE SERVICES: Services within restaurants, leisure facilities, meeting rooms and other public areas are unavailable.
  • REFUNDS: Many hoteliers are being flexible on cancellations and refunds.
  • TIMINGS: Social distancing measures may lead to delays on check in and departure, with a strong emphasis on limiting contact wherever possible.
MEETING GUIDANCE:
  • OVERVIEW: In England from 04 July hotels but not conference centres re-open - properties need to be COVID Secure.
  • CAPACITY: Small meetings may be possible on the basis that social distancing rules can be applied.
  • CLEANING: Advanced cleaning procedures are being adopted in all areas.
  • REFUNDS: Many hoteliers are being flexible on cancellations and refunds.
  • TIMINGS: Social distancing measures may lead to delays on check in and departure, with a strong emphasis on limiting contact wherever possible.
FLIGHT GUIDANCE:
  • OVERVIEW: For Essential travel, such as where an alternative way of travelling is not possible.
  • CAPACITY: Many airlines have reduced capacity on flights to promote social distancing, which may result in some services not being available at the time of your search.
  • CATERING: No food and drink provision available on flights.
  • CHECK IN AND CHECK OUT: Minimise luggage and face to face contact. Due to social distancing measures at airports, travellers can anticipate delays on check in and the drop off and collection of luggage.
  • CLEANING: Airlines are undertaking advanced cleaning protocols on planes.
  • OTHER IN-FLIGHT SERVICES: To reduce touch points many airlines have removed pillows, blankets and in-flight sales.
  • TICKET REFUNDS: Airlines are taking differing positions on refunds, so while some airlines are refunding fares, others are providing vouchers.
  • TIMINGS: Social distancing measures including mandatory face covering are being introduced at airports and on planes, so please allow more time for your overall journey.
RAIL GUIDANCE:
  • OVERVIEW: For Essential travel, such as where an alternative way of travelling is not possible.
  • CAPACITY: Some Train Operating Companies have reduced capacity on train services to promote social distancing, which may result in some services not being available at the time of your search.
  • CATERING: No food and drink provision available onboard rail services.
  • CLEANING: Train Operating Companies are undertaking advanced cleaning protocols on trains.
  • FLEXIBLE TICKETS: Where you book a flexible train ticket, your seat reservation (please see note below about Seat Reservations) may only apply to the service time and route you selected, so to travel at a different time please check at the station ticket office before boarding.
  • SEAT RESERVATIONS: Some Train Operating Companies are mandating that all travellers require seat reservations where seats can be booked, so please ensure you have seat reserved for all journeys.
  • TIMINGS: Social distancing measures including mandatory face covering are being introduced across the rail network including stations, so please allow more time for your overall journey.
  • TICKET COLLECTION: Where possible please use E-Tickets rather than collecting tickets from stations.
  • TICKET REFUNDS: Rail tickets are being refunded with some greater flexibility provided, however there are delays on refunds being processed.
Should you have any queries around your travel requirements please get in touch with a member of the team who will readily provide assistance.
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